Laser Cut Steel
Redline Steel | NOT recommended
I saw an ad for laser cut steel teacher appreciation apples so I ordered three on May 4, 2020, from the Redline Steel company. Redline Steel is run by an egomaniac who is more concerned with self-promotion than delivery of products. As a result, he is a multi-millionaire but as gotten in trouble with the Assistant District Attorney of his state, the BBB, and his customers.
I waited two weeks after my confirmation email and then sent a request for an update, but heard nothing.
I waited another week and send another email. No response.
I had attempted to use some new customer discount codes on a new order, but they never worked.
I attempted to contact them on their Facebook page but only got an auto-response. That is when I started researching them and found out they have a history of lousy service.
I finally got an email with a tracking number the same day the package arrived, four weeks after I ordered it. (Ordered on May 4, shipping label created on May 28, arrived June 1.)
Company B - Steel Roots Decor
Order #1 placed on May 31, arrived June 8
Order #2 placed on June 5. I emailed them the same day to clarify how I wanted my name placed: Mr. instead of "the" and Skipper for the surname. They replied on the same day, "No problem."
Arrived, June 13. So that was just 8 days to process, create, and ship a custom order. Not bad at all.
My picture makes it look rather chocolatey, but when the light hits it, it's more coppery.
Company C - Merica Metal Works
This company is in Cypress, Texas, just an hour from where I live
I ordered from them on May 30, and the order arrived on June 9.
To sum it up
Redline Steel: product
Steel Roots Decor: product
Merica Metal Works: product
customer service n/a